FRESHLY MAID 
Roundhay Team - 0113 418 2621 
Thorp Arch Team - 01937 520356 
 
 

FAQs 
Click to see answer 

What services do you provide? 
How does the service work? 
Am I tied into a long contract? 
What time will you come? 
What do I need to provide? 
How do I pay for my cleaning service? 
Is there a minimum number of hours I can book? 
Can I change the number of hours I have booked? 
What products do you use? 
Who will clean my home? 
Will it be the same cleaner every visit? 
Who will be looking after the keys to my house? 
What if I’m not happy with the cleaning? 
How do you maintain standards every time? 
Do I need to tidy up before you come? 
Will you move all the furniture to clean? 
Will you clean the windows too? 
What about ovens and fridges? 
Are you insured? 
What about bank holidays, etc? 
What about when I go on holiday? 
What if the weather is too bad for you to get to me? 
I love my cleaner, can I have her? 
We hope that has answered lots of your questions, but if you would like to know more, call us on 01937 520356 or email us heretohelp@freshlymaid.co.uk 
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